Telephone Answering
Don't let your customers become another statistic...
- 80% of callers hang up when connected to
an answer machine.
- 75% of callers refuse to wait beyond the
6th ring.
- 80% of first time callers will not call back
if greeted by a busy signal.
Our partner, Armchair Answercall,
established to offer businesses a dedicated call handling service,
ensures your calls are answered in a personal manner.
Every call is answered promptly and with courtesy
by Armchair Answercall's staff, 'your virtual employees', leaving
your customers feeling that they are important and their call has
been dealt with by the right person.
Whether you are travelling, unable to get to
the phone or just too busy, you will see an increase in your sales
potential with no missed calls.
Features of the service
- Professional, secretarial messenger support
whether you are self employed and need someone to take care of
your calls or if you are a larger organisation needing after hours
back up.
- A service tailored to suit your business.
You can choose how and when Armchair Answercall answer your calls
and how they relay messages back to you.
- Armchair Answercall's tele-secretaries are
friendly, articulate and fully briefed on your company's products
and service.
- Armchair Answercall uses the latest technology
allowing all calls to be channelled so that you receive a personal
service that meets your specific requirements, enhancing your
professional image in your customer's mind.
- Armchair Answercall also takes care of handling
your marketing campaigns and recruitment drives or provide you
with a freephone number for your customers.
The call handling service ensures...
- Your calls are answered in your company name,
within 3 rings.
- Messages are taken and redirected either
by telephone, email, SMS or fax accurately within agreed response
times.
- You receive a summary of messages for the
day by email or fax at the end of each day.
- You have a quality and reliable service at
hand, answering calls and redirecting them as you wish.
Why use a call handling service?
- You will no longer suffer from any lost calls
or business.
- Armchair Answercall will enhance your business
by ensuring that there is a human voice at the end of the phone.
- The service will improve your corporate image
and credibility.
- Armchair Answercall will leave a professional
and lasting impression on your customers.
- Your calls will be dealt with when you are
not available whether, out of the office, making sales, in a meeting,
servicing customers, on the phone, on holiday or just too busy
to respond yourself.
- You will receive the back up of a call messenger
service without the overheads of running a full time office and
employing a receptionist.
- You will be relieved of the stress and worry
of having to deal with staff recruitment, illness or holiday leave.
Enquiries
Please contact us
directly or complete the following form if you would like to make
use of this service or have any further questions. Fields marked
with an asterisk (*) are compulsory.