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Telephone Answering

Don't let your customers become another statistic...

  • 80% of callers hang up when connected to an answer machine.
  • 75% of callers refuse to wait beyond the 6th ring.
  • 80% of first time callers will not call back if greeted by a busy signal.

Our partner, Armchair Answercall, established to offer businesses a dedicated call handling service, ensures your calls are answered in a personal manner.

Every call is answered promptly and with courtesy by Armchair Answercall's staff, 'your virtual employees', leaving your customers feeling that they are important and their call has been dealt with by the right person.

Whether you are travelling, unable to get to the phone or just too busy, you will see an increase in your sales potential with no missed calls.

Features of the service

  • Professional, secretarial messenger support whether you are self employed and need someone to take care of your calls or if you are a larger organisation needing after hours back up.
  • A service tailored to suit your business. You can choose how and when Armchair Answercall answer your calls and how they relay messages back to you.
  • Armchair Answercall's tele-secretaries are friendly, articulate and fully briefed on your company's products and service.
  • Armchair Answercall uses the latest technology allowing all calls to be channelled so that you receive a personal service that meets your specific requirements, enhancing your professional image in your customer's mind.
  • Armchair Answercall also takes care of handling your marketing campaigns and recruitment drives or provide you with a freephone number for your customers.

The call handling service ensures...

  • Your calls are answered in your company name, within 3 rings.
  • Messages are taken and redirected either by telephone, email, SMS or fax accurately within agreed response times.
  • You receive a summary of messages for the day by email or fax at the end of each day.
  • You have a quality and reliable service at hand, answering calls and redirecting them as you wish.

Why use a call handling service?

  • You will no longer suffer from any lost calls or business.
  • Armchair Answercall will enhance your business by ensuring that there is a human voice at the end of the phone.
  • The service will improve your corporate image and credibility.
  • Armchair Answercall will leave a professional and lasting impression on your customers.
  • Your calls will be dealt with when you are not available whether, out of the office, making sales, in a meeting, servicing customers, on the phone, on holiday or just too busy to respond yourself.
  • You will receive the back up of a call messenger service without the overheads of running a full time office and employing a receptionist.
  • You will be relieved of the stress and worry of having to deal with staff recruitment, illness or holiday leave.

Enquiries

Please contact us directly or complete the following form if you would like to make use of this service or have any further questions. Fields marked with an asterisk (*) are compulsory.

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